- Why is my shipment delayed?
We appreciate your patience and apologize for any delay. While we are still fulfilling orders on time, due to the impact of COVID-19 carriers have experienced some shipping delays. 95% of our deliveries ship via USPS and may be delayed. Keep an eye on your email for delivery updates.
- Where is my order confirmation email?
We're sorry for the confusion with locating your order confirmation email. Sometimes the email will get sorted into another folder within your email, please check the different folders in your email.
- My discount code is not working, what do I do?
We are sorry you are having trouble checking out, please note that some discount codes require users to create an account on the site and be logged in upon check out to utilize the discount code.
- Where is Clothing Shop Online based?
Our office is located in Indianapolis, Indiana.
- Where are your products shipped from?
We ship from warehouse based in Indianapolis. We also Ship worldwide. We provide some of the fastest, most affordable delivery options in the industry.
- Can I expedite my shipping?
Unfortunately, we currently offer only Standard Shipping which takes 3-5 Business days! We are working on adding more shipping options in the future.
- Can you ship internationally or process international credit cards?
Yes. we offer international shipping via UPS and we accept credit cards from outside of the United States.
- How can I pay for my order?
PerfectBlast currently accepts Visa, MasterCard, Discover, and American Express. We also accept payment via PayPal, Venno, Google pay and Apple pay.
- How long will it take me to get my order?
For standard shipping, you should receive your order within 4-5 business days.
- How can I check the status of my order?
We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email. You can also see the current status of your order by logging into your account.
- Can I cancel or change my order?
We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. Returns can be initiated through our return page
- Can I exchange my order?
We do not offer exchanges at this time. If you’d like to make an exchange, simply return the unused goods back to us using our return page and make a new purchase for the item or items you want through our site.
- How do I return my order?
Returns are accepted for all items within 30 days of purchase. Please visit our return page to initiate the returns process.
- What do I do if my order is damaged?
We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team to help you.
- I received the wrong goods, what do I do?
Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouse. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via phone, email, so that they can work to get you your goods as soon as possible.
- Where can I find product sizing information?
Product sizing varies between different brands and styles. Product size information can be found toward the bottom of each product detail page